Van Mossel Rotterdam Autostrada

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4.1

( 8 reviews )

Auto Repair, Car Dealers

Closed 08:00 AM - 06:00 PM See Hours

Autolettestraat 4, 3063 NP Rotterdam, Netherlands +31 1020-029-21

Van Mossel Rotterdam Autostrada is a renowned brand in the automotive industry, offering exceptional services and an extensive range of vehicles. With a prime location in Rotterdam, the brand has established itself as a trusted destination for car enthusiasts and buyers. The expert team of employees at Van Mossel Rotterdam Autostrada goes above and beyond to provide top-notch customer service, ensuring a seamless and personalized experience for each client. From maintenance and repairs to showroom displays and telephony services, the brand has gained a stellar reputation for its professionalism and dedication. Van Mossel Rotterdam Autostrada takes pride in its commitment to excellence and continuously strives to exceed customer expectations. With a strong emphasis on quality and reliability, this brand is a preferred choice for individuals seeking a trustworthy and reputable automotive dealership.

Reviews

4.1/5

8 reviews

5 stars

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3 stars

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1 stars

Gilroy taxi

March 22, 2024

Purchasing was a relative breeze. We were excited about our new purchase at Mercedes van Mossel Rotterdam. We were told at the time the delivery time would be 11 months. Definitely long but we accepted it. Its now been 17 months since then and at least three delay extensions if not more. We're told just recently we will have to wait until just one month short of two years since we ordered and based on their track record I anticipate more delays. We had a summer road trip planned with the new car but have had to search for alterative transport. Every delay we discovered by inquire and not from their side leading to very poor communication and a lack of confidence that they can deliver what we now been waiting for a year and a half now...

Juli pickvet

March 22, 2024

Steven is the best sale consultant that you could have. I really recommend him. Van mossel really deserve to have best dealer award.

Leavy peretto

March 22, 2024

I had an amazing experience at this branch, staff are friendly and nice greeting. Big thanks to Ricky for the great service.

Michelle t

March 22, 2024

Very slow in the show room. From showroom, you actually do get rarely a promised phone call back. I am a customer since 5 years and they disappoint you repeatedly. The after sales service is little bit better. I should also say that the Spaanspolder branch for service is much better.

Natalia lara neary

March 22, 2024

Very poor after sales service. Phonecall are repeatedly not returned and service is handle by a call center that has no clue. After the sale you never hear from the commercial people again. Service level does not fit the premium MB brand and makes me lookout for something else.

Kyle o'leary

March 22, 2024

They are really welcoming. They don't mind older kids walking in to take pictures. Really see them as future customers

Ari ro

March 22, 2024

It took over an hour for a simple APK and I took the same firm for the last 7 years since june 8th, 2012 zi bought from the same fifm my zpeugeot 208!